INDEPENDENT HOTEL PERFORMANCE INTELLIGENCE

You receive
the reports.

We tell you what they’re actually saying.

Independent hotel financial and operating analysis for owners and management companies nationwide. Confidence for owners. Clarity for management.

EXPLORE THE TS REPORT
Explore support for management companies →
THE OWNER’S PERSPECTIVE

See the story
behind the numbers.

P&Ls, budgets, forecasts, market reports, labor data, and management commentary. Ownership receives plenty of information.

Thompson Square brings those pieces together for owners of select-service and extended-stay hotels, including small portfolios with third-party management. We connect financial results to hotel operations and identify the issues that deserve a clearer explanation.

A thoughtfully appointed hotel guestroom
The numbers are rarely the problem.
Knowing where to look is.
WHAT WE REVIEW

A complete operating picture.

Your management company operates the hotel. Thompson Square provides ownership with an independent view of the results.

01

P&L Performance

Material variances, profitability trends, and the operating factors behind the results.

02

Labor & Productivity

Staffing costs, productivity, and departmental performance that deserve ownership’s attention.

03

Revenue Performance

Rate, occupancy, revenue mix, and the opportunities that can be missed in headline results.

04

Expense & Profit Leakage

Unusual expenses, unfavorable trends, and costs that need a closer explanation.

05

Forecast & Budget

Management assumptions compared with actual results and current operating conditions.

06

Owner Priorities

A concise set of findings, questions, and items to revisit with your management team.

See how the analysis comes together →
WHAT THE NUMBERS REVEAL

A good headline.
A different operating story.

A revenue increase is only the start of the conversation. See how an owner’s perspective changes the question.

“Revenue exceeded budget.”

ILLUSTRATIVE MONTHLY RESULTS
Revenue vs. budget+$60,000$1,260,000 actual / $1,200,000 budget
Operating expenses vs. budget+$85,000$885,000 actual / $800,000 budget
Gross operating profit vs. budget−$25,000$375,000 actual / $400,000 budget
Reveal the owner’s perspective

More revenue. Less profit.

Operating expenses grew $25,000 more than revenue. In this example, labor accounts for $65,000 of the expense increase, with other operating costs accounting for $20,000. GOP margin falls from 33.3% budgeted to 29.8% actual.

The question worth asking.

“How much of the labor increase was required to service additional demand, and how much came from overtime, contract staffing, or lower productivity?”

That distinction helps ownership separate the cost of growth from a potential operating issue.

Fictional example for illustration. Figures are not client results or a savings promise.

The complete Thompson Square TS Report cover
THE TS REPORT

A clear, concise report built for hotel owners.

The operating story, the performance trends, the watchlist, and the questions worth asking—brought together in a focused owner assessment.

EXPLORE THE TS REPORT →
FROM INSIGHT TO ACTION

A useful starting point.
Room to go deeper.

Start with the questions that matter now. Further analysis and ongoing advisory support can be scoped when the findings call for it.

Discuss the right starting point →
FOR OWNERS AND MANAGEMENT TEAMS

Confidence for owners.
Clarity for management.

Owners need an independent view. Management companies benefit from an additional layer of analysis that helps explain results, recognize progress, and focus attention where it matters.

How the TS Report supports management companies →
25+

Years of hospitality
leadership experience.

EXPERIENCE BEHIND THE PERSPECTIVE

An operator’s understanding.
An owner’s perspective.

Thompson Square brings more than 25 years of hospitality leadership experience to the interpretation of hotel performance, including hotel general management.

That experience spans P&L responsibility, staffing and labor productivity, revenue, service, budgeting, and the daily tradeoffs behind hotel performance. It brings an operator’s understanding to the owner’s side of the table.

P&L ownership · Hotel operations · Labor & productivity
Budgets & forecasts · Revenue performance
START WITH A CONVERSATION

Your reports explain what happened.
We help you know what to ask next.

One property, a portfolio, or a specific performance question. Tell us what you want to understand.

DISCUSS YOUR PROPERTY